We're so excited to announce the addition of 3 new disciplines to our staffing services! TT Medical now staffs PT, OT, ST, SN, MSW and CHHA for the home health and hospice industries.
Picture it. Los Angeles. 2007. A simpler time before outlier caps, face to face requirements and mandatory therapy re-evaluations. When all therapy staffing companies had to do was complete visits, submit documentation on time, and keep up with credentials. It could have and should have been so easy...but it wasn't.
Enough was enough. Out of the black hole of desperation, TT Medical was born and the game hasn't been the same ever since.
At TT Medical we believe that a job worth doing is a job worth doing well. We're competitive, but only with ourselves. We believe in incremental improvements and constant forward movement. We believe in happiness, kindness and perseverance. And that each person brings unique value to our efforts.
TT Medical provides medical staffing solutions to home health care agencies and hospice care agencies. Our services include Physical Therapy, Occupational Therapy, Speech Therapy, Nursing, Social Work and Home Health Aides. We are a full service staffing company for the HH+H industry.
At TT Medical, we are a team of healthcare professionals. We ensure that each member of our team, whether in the field or the office, is knowledgable and confident in their position. This attitude is impossible to miss when interacting with any TT Medical representatives.
Both of us had business experience and we understood our staff had to come first. So we spent months planning out a business structure at a coffee shop in Hollywood. The idea was to treat our staff the way most businesses treat customers.
We knew clinicians had options and we were determined to be the best one.
First, how do you differentiate your company in an industry meant to be standard?
Home health and hospice agencies are so regulated that staffing services, by default, can't vary. Further, staffing companies have to adhere to the customers' policies. Between home health agency policies and regulations from Medicare, each state's health department, and accrediting bodies like the Joint Commission, ACHC and CHAP, each visit and subsequent visit notes allow for such minimal variance that differentiation is nearly impossible.
Second, how do you ensure a smooth running company while respecting people's dignity?
Home health, home care and most hospice agencies provide patients with in home clinical care. Since the actual services are provided in the patients' homes and not in our office, quality control was a major issue. How can you possibly ensure that patient's ultimately receive a higher standard of healthcare when you never see or speak to the patients? How do you deal with customer complaints when ultimately every situation is a "he said/she said"?
Third, what can you possibly offer to people working outside of your office?
Because all clinical work is performed outside of our office, the third challenge we faced was how to provide assistance, culture and community to our field staff members. How do you monitor someone's level of well being or pinpoint when they need help?
It took a really long time to figure out our approach to these issues which ultimately defined our company.
We decided on 3 core principles.
The results? Well, here's what some current field staff members have to say:
*We changed our name from Therapeutic Touch to TT Medical in June, 2017 to better tell our story*
Benefits of working at TT Medical:
Because we recently were the customers we understood the frustration. Agencies simply wanted one less thing to worry about, to follow up on, to do. We created our principles:
From that point on, anything we did, any process we created, any person we worked with had to pass that test. No exceptions. And it worked! TT Medical grew like wildfire. It turns out when you do your best and treat people with respect, great things happen.
We're proud at how far we've come, but we're not satisfied. There's still so many ways to improve and further serve home health agencies, home care/private duty companies, and hospice care agencies!
Interested in working with TT Medical for your company's medical staffing needs? Simply fill out the form below.
Request a contract and start staffing with TT Medical today!